You can count on our experienced Field Service Team to be quickly dispatched in response to your needs for installation and commissioning projects, as well as turnkey support for plumbing, electrical, and wireless controls. Additional capabilities include: Testing, system analysis, troubleshooting problems, and finding solutions to problems that are impeding your productivity.
A commitment to quality and safety is the core of our business model. We are devoted to ensuring that all of our products and services meet the highest possible levels of quality and our quality department works to ensure that we meet our own rigorous standards. Above all, we strive to maintain a safe workplace for ourselves and our customers.
Customer Service is a standard business practice at CFI, not a department. It is the core purpose of every function performed by all CFI employees.
With extensive factory certifications from major manufacturers such as Parker, Atos, and Moog, our mechanical engineers are true hydraulic designers who test, evaluate, and analyze actual system performance under multiple operating scenarios.
Our Outside Sales Team doesn't just carry a line sheet and a catalog leaving the customer to pick out a part number. They are CFPHS certified by IFPS and CLS certified by STLE. In addition, they continuously attend hours of factory and hands-on training to offer reliable and dependable consultation to our customers.
Our highly-qualified Design Team is well versed in AutoCAD and 3D Solidworks programs that allow us to offer our customers comprehensive project drawings for review and approval prior to production or assembly which improves time efficiency.
During business hours, our customers can always expect a friendly voice to answer their calls. Our trained employees are knowledgeable sales professionals who can efficiently process quote and order requests, part number identifications, as well as offer alternative solutions.
CFI employs a full-time Expediting Department that proactively monitors the progress of orders from the moment the order is initiated to avoid any potential delays. This ensures on-time delivery of products and services that the customer expects. Customers are continually updated and advised of delivery status.
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